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In this policy, the words "we", "our", and "us" refer to Medlife International Private Limited (“Medlife”) and the privacy mechanism outlined identify personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information.
In addition to the terms stated in Term of Use Agreement provided under this Website, we are committed to protecting your privacy. Authorized representatives of Medlife on a need to know basis only use any information received from you or a registered medical practitioner authorised by you. We constantly review our systems and data to secure your personal and health information. We will investigate any complaint or such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. Any User who does not agree with any provisions of the same is required to leave the Website immediately. Should you disagree with policy and still continue to access the Website and provide your personal information, Medlife disclaim all the liabilities arising therefrom.
Personal Information shall mean the information which identifies the User, name, identification number email address, age, phone number, password, health record (including the name of the doctor) or any financial account information provided to Medlife at the time of registration or any time thereafter.
Medlife has taken all reasonable precautions to treat Personal Information as confidential with industry standards that it has implemented to protect from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.
Use of your personal information: While availing our services you or your authorised representative will provide access to Medlife with your personal information . If that information is wrong, you can request us to modify or delete the same. Medlife will take all reasonable measures to ensure that the information is modified and used for rendering services to you and as otherwise in compliance with laws. When editing or deleting personal information, we may ask you to verify your identity before we can act on your request. Medlife may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts. We do not assure that we will delete all residual copies and archives made by any third party without our knowledge and consent.
Exceptions . Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i) in response to any authority having to receive such information under law (ii) any order of court (iii) detect, prevent, or otherwise address fraud, security or technical issues (iv) protect against harm to the rights, property or safety of Medlife, our users or the public as required or permitted by law.
You agree to provide us your Personal Information if you wish to avail any services as provided in the Website and the same is used to identify yourself. Medlife Representative may request you either by email, phone or letter / courier certain Personal Information (such as full legal name, address, name of your doctor, Goods that are consumed etc.,) and such other information that may be required from time to time. Should Medlife use the Personal Information and make any analysis or understand the trends of your Personal Information and lifestyle through a certified officer, you authorise us to share the same with your doctor for a limited purpose of his understanding and validation, however Medlife will exclusively own such data and records, unless you opt to buy the same for a consideration payable to Medlife.
Medlife does not make any unsolicited calls or otherwise market any products or services, except for in relation to the purpose for which such information has been provided or taking any feedback or addressing the complaints. User shall not disclose their Personal Information to any third Parties not authorised by Medlife and verify the identity of such personal who seek information. Medlife will communicate with the Users through email and notices posted on the Website or through other means available through the service, including text and other forms of messaging. The Users can change their e-mail and contact preferences at any time by logging into their account or by calling the customer support or such or mode available from time to time.
Medlife may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and to the extent that you choose not to receive such mailers, we will take all steps to remove you from the list. Should you evidence any violation of our terms and policies, please write to us at firstname.lastname@example.org or call us on our call center and report such incident.
Medlife may have to use Personal Information without reference to any persona or identity for research, statistical analysis and business intelligence purpose and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
All Medlife employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every User's sensitive personal data and information.
Medlife may also disclose or transfer User's personal and other information which a User provides, to another third party as part of reorganization or a sale of the assets of a Medlife corporation division or company. Any third party to which Medlife transfers or sells its assets will have the right to continue to use the personal and other information that a User provide to us.
To the extent necessary to provide Users with the services on the Website, Medlife may provide their Personal Information to third party contractors who work on behalf of or with Medlife to provide Users with such services , to help Medlife communicate with Users or to maintain the Website. Generally these contractors do not have any independent right to share this information, however certain contractors who provide services on the Website, including the providers of online communications services, will have rights to use and disclose the personal information collected in connection with the provision of these services in accordance with their own privacy policies.
DISCLAIMER : All content of this website is owned or controlled by Medlife International Private Limited (“Medlife”). All the Intellectual Property Rights in the material contained in this website belongs and remains solely with Medlife. You agree to abide by all Intellectual Property Rights notices and restrictions attached to any content accessed through the website. You may download the content only for your personal use and for non-commercial purposes but no modification or further reproduction of the same is permitted.
Medlife uses resources and put efforts to include up-to-date and accurate information in this website, but make no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. Medlife shall not be liable for any loss, damages, injury or death resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided herein.
This website may provide links or references to other sites, but Medlife takes no responsibility for the content, products or services offered by such other websites and shall not be liable for any damages or injury arising from that content. Any links to other websites are provided as merely a convenience to the users.
TERM OF USE AGREEMENT
In accessing and used the information provided in this website (product, information, service or feature) you agree that you are eighteen years and above and you are not debarred by any law to contract and you agree to have read and accepted the following terms and conditions:
This Website is provided by Medlife International Private Limited (“Medlife”) and your use of this Website is governed by the following terms and conditions;
2. “Goods” shall mean all [pharmaceuticals, toiletries, healthcare products, cosmetics] and all other products that are generally available in retail pharmaceutical shops and all drug(s) as are covered under section 3(b) of the D&C Act and inter alia includes the following: (i) all medicines for internal or external use of human beings or animals and all substances intended to be used for or in the diagnosis, treatment, mitigation or prevention of any disease or disorder in human beings or animals, including preparations applied on human body for the purpose of repelling insects like mosquitoes; (ii) such substances (other than food) intended to affect the structure or any function of human body or intended to be used for the destruction of (vermin) or insects which cause disease in human beings or animals, as may be specified from time to time by the Government Authorities by notification in the official gazette (iii) all substances intended for use as components of a drug including empty gelatin capsules; and (iv) such devices intended for internal or external use in the diagnosis, treatment, mitigation or prevention of disease or disorder in human beings or animals, as may be specified from time to time by the Government Authorities by notification in the official gazette, after consultation with the board.
3. “Parties” shall mean both Medlife and User and “Party” shall mean either Medlife or User as the context may require.
5. The term 'User', 'Your' & 'You' shall refer to the person accessing this website and accepting this terms and conditions.
6. Representative shall mean and include the Medlife affiliates, employees, directors, permitted assigns, sub-contractors, partner, distribution agents and other authorised representatives.
7. The term 'Company',' Our' & 'We' shall refer to the Company owned or regulating the business of this Website.
8. “Website” refers to www.medlife.com.
Representation . Should you respond with information including feedback or data such as questions, comments, suggestions, or the like regarding the content of this Website, such information shall be deemed to be non-confidential and Medlife shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the information to others without limitation. Medlife shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing, and marketing products incorporating such information.
Medical Information/Conditions . While there may be information on this Website related to certain drugs, medical conditions and their treatment, should a medical condition exist, promptly consult you’re a registered medical practitioner. We do not offer personalized medical diagnosis or patient-specific treatment advice or prescribe any drugs or cosmetics. Indeed, only a registered medical practitioner licensed by MCI is authorised to prescribe medicines who alone can determine the prescription. Please consult with your doctor before using or ordering any drug or cosmetic.
Confidentiality : Any information concerning User is maintained in strict confidence. Confidential Information may be passed to third parties in compliance with the applicable laws and notice from appropriate authority. However, all records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so in response to appropriate authorities.
No Warranties : Medlife makes no warranty that: (i) the Website will meet your requirements; (ii) the Website will be available on an uninterrupted, timely, secure, or error-free basis; (iii) the any results that may be obtained from the use of the Website or any services offered through the Website will be accurate or reliable (iv) . Medlife disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Order, Acceptance & Delivery : Placement of an order either directly (in case of a repeat order or continuous drug administration as prescribed) shall constitutes an agreement with us. All orders are subject to acceptance and confirmation of delivery date and time. Mere receipt of the prescription or an order either directly from you or from the registered medical practitioner does not amount to acceptance of your order nor guarantee that the drugs will be delivered as per your requirement within a specific time. All orders are subject to availability of stocks.
All orders made by the customers shall be subject to various laws, including Drugs and Cosmetics Act (as may be amended from time to time). We do not accept orders for certain drugs and cosmetics, unless the same is prescribed by the registered medical practitioner licensed by the Medical Counsel of India. We do not verify the authenticity of the orders placed by you, where the prescriptions are received directly from a registered medical practitioner licensed by the Medical Counsel of India or your family doctor, who has placed the order on your behalf after your authorization. All drugs and cosmetics will be deliver through a delivery agent without disclosed your personal information or prescriptions in compliance with the applicable laws either directly to the patient or its authorised person. On delivery Medlife shall be entitled to full payment for the same
Acceptance of the Goods : We request you to verify the complete details and the documents provided to you at before acceptance of the Goods. Any complaints with regard to shortage of Goods, defects or otherwise will not be entertained by Medlife once the same are accepted at the time of delivery.
Return Policy : Should you wish to return the Goods purchased from this website are subject to the Return Policy of Medlife, as may be applicable and amended from time to time.
Intellectual Property Rights : Copyright and other relevant intellectual property rights exists on all text relating to the content hosted of this website. Medlife’s logo is a registered trademark of Medlife. The brand names and specific services of this Medlife featured on this Website are trademarked and are restricted from use without the prior consent from its registered owners. No material from this Website may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without consent of the Medlife. All rights not expressly granted herein are reserved. Unauthorized use of the content appearing on this Website may violate the copyright and other relevant intellectual property rights and could result in civil or criminal penalties.
Log Files : We use IP addresses to analyze trends, administer the Website, track user’s movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within Medlife on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Third Party views : You acknowledge that the posts and comments made on this Website are the views and opinions of their respective authors and not of Medlife, we recommend not to reply on the same and request you to take independent decision after consulting the professionals in the respective domain.
Links from this website : We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these websites. We encourage our users to be aware when they leave our website & to read the privacy statements of these websites. You should evaluate the security and trustworthiness of any other website connected to this website or accessed through this website yourself, before disclosing any personal information to them. Medlife will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information. You may create a link to any page of this website with our prior written consent.
Limitation of Liability : IN NO EVENT MEDLIFE SHALL BE LIABLE TO YOU FOR ANY LOSS, DAMAGES, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OR DAMAGES FOR LOSS OF PROFIT, PERSONAL INJURY, DEALTH OR ANY THIRD PARTY, WHETHER IN CONTRACT, ACTION OR TORT, IRRESPECTIVE OF WHETHER YOU HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES OR NOT.
The Website is a platform that facilitates the online sale and delivery of drugs and cosmetics. The contents therein are advertised and offered by manufacturers and sellers and are third parties Medlife neither manufactures, markets, or prescribe any products, drugs or cosmetics to any user.
Information Technology Act : Certain laws in India prohibit and impose restriction on use of the Website and you are advised to make familiar with those laws and not to post any information or messages that are, or that may be construed, as being malicious , defamatory, inappropriate, slanderous, pornographic or otherwise sexually oriented or that makes attacks on or the otherwise opines or comments on any individuals or groups of individuals, educational institutions or any other entities whatsoever (whether companies, firms, or any other institutions). You also agree not to post any information to which you do not have copyrights or other appropriate permissions to post in public forum. Your failure to comply with these terms may result in removal of your postings without prior notice to User. The IP address of all posts is recorded to aid in enforcing these conditions.
Other Laws : Certain laws require to maintain data with respect to the services, Goods and other personal information in a prescribed formats and Medlife will use all the information to the extent required in compliance with the applicable laws and as may be directed or amended from time to time.
Force Majeure : Medlife shall not be liable and to the extent, that the performance or delay in performance of any of its obligations are prevented, restricted, delayed or interfered with due to circumstances beyond the reasonable control and without the fault or negligence of such Party, including but not limited to change in legislation, fire, flood, explosion, epidemic, accident, act of God, war, riot, strike, lockout, traffic or other concerted act of workmen and/or act of Government. Medlife may at its sole discretion withdraw the services or Goods if a Force Majeure event occurs.
Contents are subject to Change as per other Legal requirement.
In addition to the terms stated in Term of Use provided under this website, we are committed to protecting your privacy. Authorized Representatives of Medlife on a need to know basis only use any information received from you and the registered medical practitioner. We constantly review our systems and data to secure your personal health information. Parliament has created specific offenses for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
Medlife may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and in the extent that you choose to not receive such mailers, we will take all steps to remove you from the list. Should you evidence any violation of our terms and policies, please write to us at email@example.com or call us on our call center and report such incident.