Medlife - FAQs

General

What services does Medlife offer?
Do I need a valid prescription to buy medicine?
How do I order medicines for Medlife?
What are the acceptable payment modes?

Medicine Order, Delivery & Payment

How do I order medicines from Medlife?
How will the delivery happen?
What are the acceptable payment modes?

Cancellation, Return & Refund

How do I cancel my Medlife order?
Can I return my order?
How do I place a return request?
How is refund of my order done?

Affiliate & Subscription

Can I order medicines on Medlife App?
Will I be notified at every step of my purchase?
What to do if a particular medicine is not available?
How to cancel an order on the app?

Medlife Offers & Coupon Code

What is Medlife coupon?
What are Medlife offers?
Can I use multiple coupons for one order?
Can a coupon be redeemed more than once?

E-consult

How can I contact doctor online?
How much time will I get to speak with a doctor?
How do I pay for the consultation?
Do I get a receipt for the payment?

Medlife Labs

Can I book my tests online?
How to book lab test on Medlife website?
Will the samples be collected from home?
How much time do I have to wait to book my tests?

Medlife Health App

Is this app free?
Do I have to sign up to use this app?
Is the Mobile App secure?
How do I get the mobile app for my phone?