Every patient’ case being different, there is no fixed time. A doctor may diagnose you anywhere from 10 to 45 minutes.
You can pay for online doctor consultation using card payment (Credit/Debit), Paytm, MobiKwik and Razorpay.
Yes. You will receive a payment receipt on you Medlife account once your E-consultation is completed.
Yes. Your amount will be refunded if your E-consultation is cancelled.
If such a thing happens, normally, the doctor will immediately try to re-establish the connection. If that does not happen, then call 8884700000 or email us at care@medlife.com and we will get it sorted.
E-prescriptions are valid to buy medicines online as well as offline. In order to buy medicines from an offline pharmacy, you can take a printout and buy medicines from your local pharmacy with it.